The Vines Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Vines Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Vines Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, and other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Ann Marie Nardone.

If you believe that The Vines Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Ann Marie Nardone
3130 SW 27 Ave, Ocala, FL, 34471
352 671 3130 or 866 671 3130

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Ann Marie Nardone, is available to help you.

You can also file a civil rights complaint with the US Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

US Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html


Help is just a phone call away.

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral specialist is available 24 hours/7 days a week at 866-671-3130. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

If you prefer to contact us via email, please click here to fill out a request information form.