Insurance Company Overview

It is very important for patients to understand what to expect from their insurance carrier prior to and upon admission. For many patients, accessing insurance benefits is the most frustrating aspect of the admission process. At The Vines, we will do everything we can do to assist the patient in securing appropriate benefits for the services we provide. We will:

• Contact the insurance provider to verify benefits

• Complete any necessary pre-certification process required by your insurance company.

• File all of the appropriate documentation to claim payment for your care

• Work with our physicians and medical staff to make phone calls on your behalf to discuss your diagnosis.

We accept all Medicaid HMOs, TRICARE®, Medicare and commercial plans.

“TRICARE” is a registered trademark of the TRICARE Management Activity. All rights reserved.”


Help is just a phone call away.

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral specialist is available 24 hours/7 days a week at 866-671-3130. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

If you prefer to contact us via email, please click here to fill out a request information form.